Often times it's valuable for the support team to be able to view the specific errors happening on your instance of edison365. The browser console shows us a window into what's happening behind what you see on the website.
Here are steps to get there:
1. Open the web page as normal
2. hit fn+F12 key which should pop open a split window (orange, below)
3. Hit Console (green, above)
4. Take a screenshot of the log
Windows --> Shift+Windows+S
Mac --> Shift+Command+4