What's a browser console and how do I get there?

Often times it's valuable for the support team to be able to view the specific errors happening on your instance of edison365. The browser console shows us a window into what's happening behind what you see on the website.

Here are steps to get there:

1. Open the web page as normal
2. hit fn+F12 key which should pop open a split window (orange, below)
3. Hit Console (green, above)
4. Take a screenshot of the log

Screenshot shortcuts:

Windows --> Shift+Windows+S

Mac --> Shift+Command+4