Customer endorsement program

This article highlights the key timescales and activity involved in edison365's customer endorsement program.

1. Press Release / Implementation story

Customer time commitment: 

• 1 hour call. 
• Review and approval of final draft.

Overview: 

• A member of the edison365 Marketing team will reach out and arrange a call to understand more about your organization.  
  
  • Example questions:  

• • • Why were you in need of a new innovation/business case/project management solution.
    • What business challenges were you facing.  
    • Why did you choose edison365.  

• They will also ask questions to understand short-term and long-term goals, how you will be measuring the success of the tool and any impact since launching the solution.  
• After this call, an implementation story will be written up by edison365. 
• This will be sent back to your organization for review and final approval.  
• The completed implementation story will appear on edison365's website and shared across various social media channels.  

See past examples of implementation stories here: Western Program Alliance & PERU LNG.  

See an example press release here.  

2. Success story - Short Customer Video  

Customer time commitment:  

• Video recording up to 1 hour. 
• 20-minute briefing call prior to the filming.  
• Review and approval of written success story.  

Overview:  

• edison365 Marketing will reach out to confirm a convenient date and time to organize the video recording with a key contact/s from your organization. 
• The recording will build on the questions asked during the initial implementation discussion. It will also focus on current results and outcomes from using the tool/s. These questions will be provided in advance.
•  A cameraman will be sent to the customers location to film.
• The video will be used as marketing collateral for prospects, appearing on the edison365 website and shared across social media channels.  
• A written success story will be created as a result of this video. This will be sent to the customer for review and final approval.