Learning & Support Planning

The ins and outs of Learning & Support Planning: purpose, requirements, people, planning, and outcomes.

HubSpot Video

 

Purpose

We want to enable you to cultivate a capable user base, who contribute to your overarching success criteria! During the meeting, we will build a simple, but effective learning plan. It will cover the needs of your user base and reflect your launch plan. 

Requirements

Think about these vital considerations:

  • Who are your key audiences?
  • What are their needs?
  • What are your key outcomes?
  • How will you measure all this
  • What will you use to indicate successful education?

People

For this session, the more the merrier! All Key Stakeholders should be present, as well as Project Managers, Core Users, and Owners of the platform.

Planning

This session will last one hour, and neither installation, access nor configuration is required.

Outcomes

You will be provided with practical and tactical guidance to energize your learning and support planning! You will also have access to our presentation material and template.

 

Pssssst... download our learning & support plan template here 🎓