Why am I getting this Redirect Page?

When trying to access the edison365 ideas app, you might run into this error page that says "Something went wrong". The app needs cookies in order to interact with third parties and pull relevant data. Below are simple steps on how to enable them:

Here's an example of the Redirect Page:


1. Open Browser Settings

I'm using Chrome for this example, but all browsers will have Cookie settings options. Generally settings are searchable, so just enter "cookies" into the search bar and see which settings come up.

2. Add in your Site Collection and the edison365 app URL as exceptions (Sites that can always use cookies)

Your site collection URL will end in .sharepoint.com

The edison365 app will always look like this: https://ideas.edison365.com/

 

3. Try entering the app again, you should get through the home page with no redirect!