Detailed information on what's included with your Open Innovation Implementation Services
1. Background
The Client have selected edison365 as the technology solution to meet core business requirements.
This Statement of Work provides the effort and pricing to undertake the implementation.
2. In Scope
2.1 edison365 installation
2.1.1 Pre-requisites Call
edison365 will meet with the Client IT team to establish that all necessary technical pre-requisites are in place within the organization, so that edison365 may begin the actual technical installation of edison365.
2.1.2 Technical Installation Call
edison365 will meet with the Client IT team and work directly with technical experts to complete installation.
2.2 Discovery
2.2.1 Discovery Session
edison365 will explore the Client requirements prior to configuration of the solution. The edison365 team will work with the Client core team across to define key requirements, core functionality and implementation strategy. edison365 consultants will document the discovery findings and action them accordingly through the configuration phase.
2.3 Configuration
2.3.1 Initial Base Configuration
After the Discovery session, the edison365 team will take the feedback away and begin configuration. edison365 will be making changes exclusively to the edison365 platform to address Client requirements.
2.3.2 Configuration Cycles
edison365 will reconvene with the Client to present the configuration work for feedback and comment. Prior to completion, the configuration will be presented to the Client team for evaluation and any changes agreed will be implemented. edison365 will deliver up to four iterations of revision, including the initial configuration.
2.4 Training
2.4.1 Admin Training Session
The admin training session is designed to give practical guidance on how to use the edison365 platform. edison365 will train the Client on the “back-end” of the platform, available only to the administrators. The Client team will learn how to change the configuration, rebrand the tool, and govern idea submissions from users.
3 Out of Scope
The items listed below are specifically excluded from the scope of this engagement. Should the Client wish to include these into the defined scope later, this will be managed through formal Change Requests and may require additional budget.
- Portfolio Analysis (Drivers, selection & prioritisation)
- Resource engagements
- Integration to other systems
- SharePoint Online workflows
- Timesheet / individual progress collection
- Custom development of the toolset
- Additional instances or installations
- Changes to SharePoint Online (outside of agreed deliverables)
- Data migration
- Any customization / development
- Customer specific documentation
- Microsoft Project training
- Project Planning & Project Management upskilling
- Project Lifecycle Workflow including Phases, Stages and Actions
- On going Support
- End user training
- Reporting developing using any tool other than Microsoft Power BI
- Connection to external (non-edison365) data sources for report development
- Publication / distribution of reports
Changes to Scope
Any changes to scope, deliverables or budget will be subject to a standard change request process and will be documented in a change log, estimated, impact assessed and agreed by both parties prior to commencement.
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